Hi Guys,
I justed received an email from betfair saying that my account is "closed due to unusual activity" couldn't use live chat because I couldn't get online so I phoned them only to be told that someone had been trying to log into my account unsucessfully and thats why they've closed the account. Instead of resetting my password they have insisted that a new account is opened and the account balance will be transferred, I'm currently waiting on an email from them to progress the new account. Is this normal procedure to open a new account for something like this?
Thanks
Andy
Betfair account closed due to unusual activity
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- Posts: 71
- Joined: Sat Sep 17, 2016 9:10 pm
- Location: West Sussex
I had this recently as well and looks like my premium charge was reset as well
- BetScalper
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- Joined: Sun Jul 02, 2017 10:47 pm
How did someone else get your login details ?
Hi XXXXXXXX
We're always looking for ways to improve, and now we need your help.
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i WONDER?
We're always looking for ways to improve, and now we need your help.
We'd like to ask you a few questions about your experience with Betfair and what you'd like to see from us in the future. Your responses to the survey will be completely anonymous.
i WONDER?
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I'll have to get my account hacked thendannycutts wrote: ↑Tue Aug 15, 2017 9:10 pmI had this recently as well and looks like my premium charge was reset as well