MATCHBOOK.com

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tomallen123
Posts: 107
Joined: Mon Nov 01, 2010 1:52 pm

Matchbook 0% commission on Australian Open live tennis betting.
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Naffman
Posts: 5626
Joined: Sun Aug 11, 2013 5:46 am

Got an email today saying that you can apply for a trial 3 month gross profit commission instead of a turnover commission. It will be the same % as Betdaq at 3% so definitely worth looking into, and a smart move by Matchbook IMO.
burdo77
Posts: 351
Joined: Sun Jun 09, 2013 4:13 am

When will we see software to trade matchbook?

Us aussie users are really missing out due to betfair/Aus govt rules....
tomallen123
Posts: 107
Joined: Mon Nov 01, 2010 1:52 pm

I looked at matchbook during one of the recent big bash matches.
They obviously just take prices from Betfair but there was a huge amount of money available and it would definitely have been tradable, offering a viable alternative to Betfair.
I'll try using them for the final tomorrow and maybe for some of the Aus Open tennis matches to see how it fares.
maycontainnuts
Posts: 88
Joined: Wed Oct 10, 2012 5:58 pm

Be cautious when using matchbook, all that money is seeded by matchbook. If you win they lose. Looks like they already closed an account for winning.
Well let me tell you the story in few lines. The first time they locked my account was 10-1-2015 saying:
"Please be advised that your account has been suspended temporarily pending a review by our Risk and Compliance team
Can you please explain your betting practises on R Bautista Agut vs A Bedene?
Once the review has been completed you will be contacted by the Risk and Compliance Team

If you have any further questions, please feel free to contact us.
Regards,
Matchbook Support"

I asked them what do you mean by saying to explain my betting practices! I was trading what was wrong with that?

They didnt say anything. After around 2 hours they unlocked my account saying:"Your account has now been re-activated"
I thanked them!

Next day at 11-1-2015 they locked my account again without sending an email to me this time! I asked them:" My account is locked again???
Why? This is unacceptable.
If you cant handle traders maybe you shouldn't have this geek software! This is not a good way to have your website grow!

Please inform me for what actions I have to take!

Thank you

On 12 of January I got an answer : "Thank you for contacting us. We would like to inform you that we are waiting for the results of your issue. As soon as a result will arrive you will be informed immediately.
We would like to ask your patience a little more."

Much later the same day I wrote to them: "First of all thank you for the answer!

But can you explain to me what do you mean by saying "waiting for the results of your issue" ? Has my account been locked automatically for some reason or someone locked it for another reason? And when you will get the results explain to me please if you can what do I do wrong so I would avoid doing it!

Thank you"

Later I had this answer "Dear Sir,

I am afraid that I don't have the requested information. All we can see is that your account has been temporarily suspended until further notification. We really hope that will change soon however we cannot foretell when will this happen.
We are sorry for the inconvenience and ask your cooperation."

After 2 days 14-1-2015 I got this answer: "Our compliance team have concluded their investigation. The account is now fully active, however it will continue to be monitored going forward."

I answer to that email saying: "Thats it?
Without telling me why you locked my account?
Without telling me what did I do wrong so I will not do it again and have my account locked again?
And what do yo mean by saying "The account is now fully active, however it will continue to be monitored going forward." It was not fully active before? It will keep being monitored for what? I dont think is a responsible answer!

Please tell me what was the wrong that I did in my trading?

Thank you!"

On 15 of January they answer: " Please note the line from our terms and conditions which states:

We may (in our sole and absolute discretion) (i) refuse to register an applicant or (ii) suspend and/or terminate a Member's registration and Member's Account, with no obligation to provide Members with any reasons for so doing. In amplification of the aforegoing but without limitation and without restricting our ability to rely on other remedies that may be available to us, we will suspend or terminate Members' Accounts or cancel any unmatched offers at our absolute discretion if: (i) we suspect that or Members are acting other than on their own behalf or otherwise in concert with others or engaging in illegal or fraudulent activity while using the Matchbook Services; (ii) we suspect that or Members are breaching any terms of this Agreement; (iii) we suspect that or Members are acting in a manner that is detrimental to the conduct of Matchbook's business; (iv) we suspect that Members may be or are having difficulties obtaining credit; (v) we suspect that or it is illegal for a Member to participate in the Exchange, (vi) we are unable to verify registered address or contact telephone number; or (vii) we are required to do so by law.

https://www.matchbook.com/page/rules_an ... onditions/"

I didn't say anything!

Then on 18 of January they locked my account again!!! I sent this email: "Come on!!!

What's wrong again? You cannot do this all the time! This is unfair! If you cannot handle traders at least do not behave to them with such respectfulness manner!

Will you explain to me this time why you locked my account again?"

After that no answer till the time I am writing this post and my account still locked!

I am a betfair trader and I am using a certain way of trading as everyone else use their own tactic. If this not acceptable to matchbook they should tell me what did I do wrong so I will trade the way they accept or leave the site if I decide that is not for me!

Anyway I hope I haven't been offensive to anyone and I hope this problem will be solved soon!
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Naffman
Posts: 5626
Joined: Sun Aug 11, 2013 5:46 am

It looks like they have just become another Smarkets and have 'become the market'. Shame really.
nin33ch
Posts: 18
Joined: Wed Jan 14, 2015 9:06 pm

Locked my account with more than 13k euros.. Unable to log in or request withdrawal.. Everyone- be careful with this exchange. If you win, you will be under "investigation", like criminals...
maycontainnuts
Posts: 88
Joined: Wed Oct 10, 2012 5:58 pm

Matchbook is not an exchange, they are more like traditional bookies offering out liquidity with a spread. You have to trade against the house. The backers are big shrewdies and Matchbook is probably a good way for them to get more money matched at decent rates.

I'd imagine that's why its an issue if you start winning decent amounts.
tricola
Posts: 79
Joined: Thu Jun 17, 2010 8:06 am

200% Bonus Up To £150 On Your Premier League Winner
At least they are inviting people to joint to exchange., not like betfair website full of spam, junk to their casino and sportsbook links. Im using matchbook for more than 2 years without having problems yet. i had there 13k euros too. All withdrawing smoothly to skrill. Their website is more transparent than betfair, without U19 women's Arabs matches we have at betfair. Only serious matches.
andyfuller
Posts: 4619
Joined: Wed Mar 25, 2009 12:23 pm

Do they not accept normal deposit methods? Do you have to use Skrill?
tricola
Posts: 79
Joined: Thu Jun 17, 2010 8:06 am

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andyfuller
Posts: 4619
Joined: Wed Mar 25, 2009 12:23 pm

Cheers tricola looks like they have a few payment options.

Why would people use the likes of Skrill and Neteller rather than just a normal debit card? Never really understood. Suppose it would stop the other half knowing what you were up to but can't see any other benefits.
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Dallas
Posts: 22671
Joined: Sun Aug 09, 2015 10:57 pm
Location: Working From Home

I think the main reason is speed, when i done online poker years ago just like betfair now it takes about 4 days for money to hit your bank account once withdrawn where as its usually within 24 hrs to get it into your skrill account so its handy if you want to transfer money quickly between sites, when i done my bookie bonuses a few years ago for the ones that accepted it i used Skrill to move my funds quickly between bookie accounts once bonuses where done and also if i was winning on betfair withdrawing to skrill to upload back into next bookie saved alot of time and ment i could recycle the same cash quickly.
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Kai
Posts: 6092
Joined: Tue Jan 20, 2015 12:21 pm

andyfuller wrote:Why would people use the likes of Skrill and Neteller rather than just a normal debit card? Never really understood.
Well I use both Skrill and Neteller because I basically have to, the situation with the current gambling laws in my country is far from perfect. So for me it's best to avoid Croatian banks altogether, at least for now. But e-wallets are actually pretty nice, you basically get the money in 12 hours and you can use their Mastercard debit cards to pay for anything IRL and online.
andyfuller
Posts: 4619
Joined: Wed Mar 25, 2009 12:23 pm

Thanks for those replies - I didn't realise that they paid out so much quicker than the normal bank method. IMO the normal bank method should be near instant as these days most payments are made in less than 2 hours.

I am sure they will in time speed that up, I guess then one of the big advantages of using such payment companies will be gone.

Just the other week my father was asking me why people use Paypal and tbh I struggled to answer him. He remains far from convinced why he should use Paypal other than it avoids the need to give his bank details to someone, instead he has to give his paypal details.
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