Betfair on a Satuday

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How was Betfair for you today?

Poll ended at Sat Apr 04, 2009 2:13 pm

Perfect
2
33%
Not bad
2
33%
No change from midweek
0
No votes
Not very good
2
33%
Bloody terrible
0
No votes
 
Total votes: 6
User avatar
jimrobo
Posts: 1289
Joined: Wed Mar 25, 2009 12:49 pm

that is what they call carnage!!!

IR must have been a complete lottery! I fully expected the whole thing to crash which I reckon it was very close to doing!! Average response times of 10000 ms for me close to the off in the national!
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User avatar
Squirtle
Posts: 120
Joined: Thu Mar 26, 2009 8:54 pm

Saturday just gone was rubbish again. Monday was fine. They obviously have a major problem with Saturdays don't they?
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User avatar
jimrobo
Posts: 1289
Joined: Wed Mar 25, 2009 12:49 pm

the saturday just gone was as bad as I've seen it. I called up and the bdp team weren't in and I was told they had a specific virgin problem so I switched to my backup adsl connection and......same problem!!
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Rubik

I decided to knaw off my tongue on Saturday as it was achieving more than trying to get Betfair to tell me what positions were open. If you want a laugh lay the field at around 13:45 and then visit the Betfair website to ask for unmatched bets. It just sits there doing f all. It seems to be the back end database that has the problem.

It feels like there is a serious problem how ever you route to Betfair on a Saturday.
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User avatar
jimrobo
Posts: 1289
Joined: Wed Mar 25, 2009 12:49 pm

Agree about the database. My response times are fine but it is the bet retrieval and placing bets that spikes not the response.
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andyfuller
Posts: 4619
Joined: Wed Mar 25, 2009 12:23 pm

Was poor here again on Saturday. I think they should make it a Premium Charge free day seeign as we are getting far from a Premium service!
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User avatar
mugsgame
Posts: 1235
Joined: Wed Mar 25, 2009 11:41 pm

Missed the poll, but last 2 saturdays (Grand national and week after) have been un-usable. Driving me nuts!!!!
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Bet Angel
Bet Angel
Bet Angel
Posts: 4013
Joined: Tue Apr 14, 2009 3:47 pm

Peter had a meeting with Betfair today to discuss this and other things. Looks like they have the site down tomorrow morning for a fix?
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andyfuller
Posts: 4619
Joined: Wed Mar 25, 2009 12:23 pm

Any updates from the meeting will be most welcomed. Lets hope tomorrows upgrade is exactly that and not a downgrade as is often the case.

I read on another forum that they think they have found a bottle neck that might be causing the issue and that tomorrows upgrade is hopefully going to fix it.

Fingers crossed.
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User avatar
jimrobo
Posts: 1289
Joined: Wed Mar 25, 2009 12:49 pm

I got this today off them which is just a repeat of the above post
We have been investigating the cause of the weekends performance problems and believe that we have identified a bottleneck that would result in the slowdowns that you and other users have reported during busier periods.

As a result, we will be performing the necessary maintenance from 08:10am - 10:00am tomorrow morning.

Following this maintenance it would be helpful if you could provide us with feedback regarding your experience this coming weekend.
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