How do I view my lifetime account history?

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pyrrhus80
Posts: 36
Joined: Tue May 30, 2017 2:22 pm

How can I view my lifetime account history?
I don't currently qualify for premium charges, but I figure I must be reasonably close to hitting the lower threshold. I'd like to see how close I am so that it doesn't com as too much of a shock... but I can't seem to find anywhere on betfair that gives me that info.
spreadbetting
Posts: 3140
Joined: Sun Jan 31, 2010 8:06 pm

Does the following link work for you when logged into the website?

https://myaccount.betfair.com/activity/premium-charges

If not just send them an email and they'll send you the details
pyrrhus80
Posts: 36
Joined: Tue May 30, 2017 2:22 pm

No, that link just takes me to an error page.

Seems ridiculous that they wouldn't make that info readily available.
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Euler
Posts: 24700
Joined: Wed Nov 10, 2010 1:39 pm
Location: Bet Angel HQ

If you are in the VIP team you can email them directly and they can give you all sorts of information.
pyrrhus80
Posts: 36
Joined: Tue May 30, 2017 2:22 pm

I don't even know what the VIP team is.
And I really don't want to have to be emailing them every week just to ask for an updated account history.
It seems rather sly that they don't let me check for myself.
xitian
Posts: 457
Joined: Fri Jul 08, 2011 2:08 pm

I suspect that they wouldn't want people seeing how much money they've lost in total. I think an average punter is unaware of how much they've lost over the lifetime of their account, and betting companies probably don't want them to know. I also think an average punter thinks they've won more (or lost less) than they actually have. I'm just speculating anyway.
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