Betdaq down

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aperson
Posts: 205
Joined: Thu Feb 07, 2013 5:23 pm

It seems to be happening fairly often nowadays. Maybe they are struggling handling increased traffic but it's something they really need to get a handle on
andyfuller
Posts: 4619
Joined: Wed Mar 25, 2009 12:23 pm

I have seen these issues in the past but it has been a while since they last happened. But it really isn't good to have them on Gold Cup day and today!

Really needs fixing once and for all!
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Euler
Posts: 24701
Joined: Wed Nov 10, 2010 1:39 pm
Location: Bet Angel HQ

We didn't get many queries in support on the other days, so I suspected that wasn't directly a Betdaq issue. But it is today.
andyfuller
Posts: 4619
Joined: Wed Mar 25, 2009 12:23 pm

I don't think it is increased traffic that is causing the issues, I think it is something more fundamental with the underlying system.
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Euler
Posts: 24701
Joined: Wed Nov 10, 2010 1:39 pm
Location: Bet Angel HQ

We design Bet Angel to tolerate issues were possible, as we know getting out is important. But there are obviously non client related problems at the moment.
andyfuller
Posts: 4619
Joined: Wed Mar 25, 2009 12:23 pm

I had an email saying they think it is fixed now but I am still having a lot of issues. I am going to call it a day after the 16:10 feature race.
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aperson
Posts: 205
Joined: Thu Feb 07, 2013 5:23 pm

It seemed to get better for a while but then went again. It's a bit on and off.
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Naffman
Posts: 5626
Joined: Sun Aug 11, 2013 5:46 am

Betdaq behaving crap like it did at Cheltenham for anyone else?
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Naffman
Posts: 5626
Joined: Sun Aug 11, 2013 5:46 am

Just isn't working!!
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Euler
Posts: 24701
Joined: Wed Nov 10, 2010 1:39 pm
Location: Bet Angel HQ

Got into real trouble on the 14:40 but escaped by the skin of my teeth
andyfuller
Posts: 4619
Joined: Wed Mar 25, 2009 12:23 pm

Yup utterly useless - having problems left right and centre - The 14:40 took an age to go ir.

Which software are you using Naffman?
andyfuller
Posts: 4619
Joined: Wed Mar 25, 2009 12:23 pm

Glad you got out okay Peter - luckily I had such a shambles in the previous race that I was sitting the 14:40 out.

Won't be touching it anymore today.

Very worrying ahead of Aintree.
fortfield
Posts: 42
Joined: Sat Aug 24, 2013 7:52 pm

Unreliable as usual.Doesnt bode well for next week!
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Naffman
Posts: 5626
Joined: Sun Aug 11, 2013 5:46 am

Using the same as usual Andy. Annoyed me right off now!
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Naffman
Posts: 5626
Joined: Sun Aug 11, 2013 5:46 am

Was really looking forward to getting stuck into Aintree on BD, might just stick with Betfair now, not worth it.
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