Betfair Accounts being restricted, closed and suspended

News, chat and debate about the Betfair betting exchange.
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Euler
Posts: 24804
Joined: Wed Nov 10, 2010 1:39 pm
Location: Bet Angel HQ

spreadbetting wrote:
Tue Jul 04, 2017 8:47 pm
I always thought Betfair issued a warning before restricting accounts but it's been known about for ages they've been clamping down on the freeloaders who rarely bet but use lots of resources.

It'll be interesting to see how they handle the situation now they've implemented streaming as all data is pushed to the punter rather than requested. I guess we could see a lot more restrictions if they take a hard line on the non-bettors.

On a separate point does the practice mode use the live api keys or delayed ones or do you even get a choice with the commercial api?
We use live keys as when we tried with delayed it was a mess.
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jimibt
Posts: 3661
Joined: Mon Nov 30, 2015 6:42 pm
Location: Narnia

i've had my account restricted twice and have managed to appeal and get the restriction lifted on both occassions.

in my case it literally was due to using my api key to scan all markets all day long whilst not placing too many bets against the account in question. I eventually managed to get BDP chief, Neil Thomas, to understand my perspective and after an extensive show and tell was able to get my account back again. i think it was spreadbetting that mentioned streaming, rather than polling as a less intrusive approach to practice mode and i'd totally agree with this if you are still using practice mode. I'd also suggest playing fair and ensuring that you strike a balance by placing a smattering of bets per day (football, pre-race, all are simple to trade on for minimal loss), just to keep your profile above water.

In short, it's no fun having your account in limbo for the sake of a few failed test rules.
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BetScalper
Posts: 1139
Joined: Sun Jul 02, 2017 10:47 pm

I been trying something new using £2 stakes (Trading) in live mode. That way I get a better feel for whats happening in the market because my money, however small, is actually in the market place. Would probably give totally different results in practice mode and may lead me into thinking I have a good system when in fact its poo etc.

So far I been losing on average 17p per horse race. Which is not great but then again its early days and i can afford to lose that every race for the next 5 years and not really have to worry about it. Obviously I am not planning on losing that many.

In comparison I have blown £3470 on the lottery since January and never won a sausage.
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ShaunWhite
Posts: 9731
Joined: Sat Sep 03, 2016 3:42 am

BetScalper wrote:
Tue Jul 04, 2017 10:12 pm
In comparison I have blown £3470 on the lottery since January and never won a sausage.
They should offer 50p 'Jackpot only' tickets as well as the normal ones. I can't see the point of trying to win anything less given the terrible value they offer. I'd still only get my 3 tickets a week though.

You think your record is bad... I got my first £5's worth of Premium Bonds in 1967 and those ones have never won a penny :D

If you max them out you've got a 1 in half a billion chance of winning nothing! :) even though average returns have recently gone down from 1.25% to 1.15%. At least you get all your stake money back when you need it. 1 in 57,000 looks a lot better than lottery odds if you don't mind 'only' winning a million.

Annual Winnings, Probability
£0 - 1 in 485,326,635
At least £25 Virtual certainty
At least £50 Virtual certainty
At least £75 Virtual certainty
At least £100 Virtual certainty
At least £150 Virtual certainty
At least £175 Virtual certainty
At least £200 Virtual certainty
At least £250 99.6%
At least £350 94.4%
At least £400 86.9%
At least £450 75%
At least £500 60%
At least £750 8.54%
At least £1,000 3.23%
At least £1,500 1 in 125
At least £2,500 1 in 1,097
At least £5,000 1 in 1,151
At least £10,000 1 in 2,448
At least £25,000 1 in 5,750
At least £50,000 1 in 12,760
At least £100,000 1 in 22,922
At least £1,000,000 1 in 56,924
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BetScalper
Posts: 1139
Joined: Sun Jul 02, 2017 10:47 pm

ShaunWhite wrote:
Wed Jul 05, 2017 5:13 am
BetScalper wrote:
Tue Jul 04, 2017 10:12 pm
In comparison I have blown £3470 on the lottery since January and never won a sausage.
They should offer 50p 'Jackpot only' tickets as well as the normal ones. I can't see the point of trying to win anything less given the terrible value they offer. I'd still only get my 3 tickets a week though.

You think your record is bad... I got my first £5's worth of Premium Bonds in 1967 and those ones have never won a penny :D

If you max them out you've got a 1 in half a billion chance of winning nothing! :) even though average returns have recently gone down from 1.25% to 1.15%. At least you get all your stake money back when you need it. 1 in 57,000 looks a lot better than lottery odds if you don't mind 'only' winning a million.

Annual Winnings, Probability
£0 - 1 in 485,326,635
At least £25 Virtual certainty
At least £50 Virtual certainty
At least £75 Virtual certainty
At least £100 Virtual certainty
At least £150 Virtual certainty
At least £175 Virtual certainty
At least £200 Virtual certainty
At least £250 99.6%
At least £350 94.4%
At least £400 86.9%
At least £450 75%
At least £500 60%
At least £750 8.54%
At least £1,000 3.23%
At least £1,500 1 in 125
At least £2,500 1 in 1,097
At least £5,000 1 in 1,151
At least £10,000 1 in 2,448
At least £25,000 1 in 5,750
At least £50,000 1 in 12,760
At least £100,000 1 in 22,922
At least £1,000,000 1 in 56,924
Shaun - Something not right there. You not won since 1967 ???? Everyone in my family has held Premium Bond tickets since 1990 and each of us as won at least twice, my sister, gold digger, winning 5 times. Although small amounts. Too not win anything for 50 years is, well, rather dodgy to say the least!!!!!!!

You should cash them in and ask a bookies what odds they give you on your favourite team winning something in the next 50 years. You may get a better return. :)
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ShaunWhite
Posts: 9731
Joined: Sat Sep 03, 2016 3:42 am

I said my original 5 haven't won anything. The rest have paid out a reasonable amount.
monarch57
Posts: 11
Joined: Tue Jul 16, 2013 1:37 pm

Hello
I have been running in practice mode for a couple of days testing some automation ideas and have tonight recieved the following email from Betfair (well I think it is from Betfair?)

"With regret, we have restricted your Betfair account with a delay to Exchange market data (odds and volumes). The restriction is in accordance with our Terms and Conditions; in particular the intellectual property clauses with reference to Betfair data. For further information, view our T&C’s at http://forum.betfair.com/aboutUs/Terms. ... -betting-1. The relevant terms are highlighted below.
Your data usage profile represents that of a commercial user. Note that usage of Betfair Exchange market data by any user in a commercial context requires a data licence. Betfair offers a commercial data licensing scheme, details of which can be found at https://developer.betfair.com/get-started/.
Should you wish to consume data for testing and or analysis, please use delayed data as applied to your account or the historical data services - https://apps.betfair.com/data/.
‘6. Cancellation, Termination, Suspension and Breach

We may restrict your access to Betfair, suspend or terminate your account, withdraw your offers for bets, void any bets outstanding to your account, cancel any unmatched bets or cancel and void any outstanding or matched bets in our absolute discretion without cause at any time including if:

v: ... your account’s ‘public market data’ usage (‘public market data’ includes market prices, traded Volumes and market depth) could represent ‘business usage’ (‘business usage’ includes any use by a betting operator or any use by an individual or organisation supplying data or services to a betting operator)’
Kind Regards"

Is this normal and how to do I use practice mode if Betfair won't allow it?

Any advice would be great.
Thanks
User avatar
BetScalper
Posts: 1139
Joined: Sun Jul 02, 2017 10:47 pm

monarch57 wrote:
Tue Jul 11, 2017 6:34 pm
Hello
I have been running in practice mode for a couple of days testing some automation ideas and have tonight recieved the following email from Betfair (well I think it is from Betfair?)

"With regret, we have restricted your Betfair account with a delay to Exchange market data (odds and volumes). The restriction is in accordance with our Terms and Conditions; in particular the intellectual property clauses with reference to Betfair data. For further information, view our T&C’s at http://forum.betfair.com/aboutUs/Terms. ... -betting-1. The relevant terms are highlighted below.
Your data usage profile represents that of a commercial user. Note that usage of Betfair Exchange market data by any user in a commercial context requires a data licence. Betfair offers a commercial data licensing scheme, details of which can be found at https://developer.betfair.com/get-started/.
Should you wish to consume data for testing and or analysis, please use delayed data as applied to your account or the historical data services - https://apps.betfair.com/data/.
‘6. Cancellation, Termination, Suspension and Breach

We may restrict your access to Betfair, suspend or terminate your account, withdraw your offers for bets, void any bets outstanding to your account, cancel any unmatched bets or cancel and void any outstanding or matched bets in our absolute discretion without cause at any time including if:

v: ... your account’s ‘public market data’ usage (‘public market data’ includes market prices, traded Volumes and market depth) could represent ‘business usage’ (‘business usage’ includes any use by a betting operator or any use by an individual or organisation supplying data or services to a betting operator)’
Kind Regards"

Is this normal and how to do I use practice mode if Betfair won't allow it?

Any advice would be great.
Thanks
Very normal these days.

You can contact BDP support and log a support ticket to ask it be lifted. But don't hold your breath.

If they say NO then the only way to un-restrict it is to pay Betfair £299

Goodluck.
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jimibt
Posts: 3661
Joined: Mon Nov 30, 2015 6:42 pm
Location: Narnia

I'd urge anyone that's using practice mode to consider using streaming, rather than polling mode as betfair are seeing massive hits on their servers in polling mode, whereas streaming is a subscribe and unsubscribe service. i'd also urge that any practice sessions be adequately covered with fair usage style bets. this can be as little as a few a day, tho' i'd personally make sure that it was a tad more.

in essence, BDP monitor data pulls and non streaming sessions unfortunately incur the highest tariff here.
welshboy06
Posts: 165
Joined: Wed Mar 01, 2017 2:06 pm

monarch57 wrote:
Tue Jul 11, 2017 6:34 pm
Hello
I have been running in practice mode for a couple of days testing some automation ideas and have tonight recieved the following email from Betfair (well I think it is from Betfair?)

"With regret, we have restricted your Betfair account with a delay to Exchange market data (odds and volumes). The restriction is in accordance with our Terms and Conditions; in particular the intellectual property clauses with reference to Betfair data. For further information, view our T&C’s at http://forum.betfair.com/aboutUs/Terms. ... -betting-1. The relevant terms are highlighted below.
Your data usage profile represents that of a commercial user. Note that usage of Betfair Exchange market data by any user in a commercial context requires a data licence. Betfair offers a commercial data licensing scheme, details of which can be found at https://developer.betfair.com/get-started/.
Should you wish to consume data for testing and or analysis, please use delayed data as applied to your account or the historical data services - https://apps.betfair.com/data/.
‘6. Cancellation, Termination, Suspension and Breach

We may restrict your access to Betfair, suspend or terminate your account, withdraw your offers for bets, void any bets outstanding to your account, cancel any unmatched bets or cancel and void any outstanding or matched bets in our absolute discretion without cause at any time including if:

v: ... your account’s ‘public market data’ usage (‘public market data’ includes market prices, traded Volumes and market depth) could represent ‘business usage’ (‘business usage’ includes any use by a betting operator or any use by an individual or organisation supplying data or services to a betting operator)’
Kind Regards"

Is this normal and how to do I use practice mode if Betfair won't allow it?

Any advice would be great.
Thanks
The only safe way to practice these says is with £2 stakes.
But yeah you'll need to plead your case. Unless you've actually spent money on that account, I can't see you getting round the £299 fee
monarch57
Posts: 11
Joined: Tue Jul 16, 2013 1:37 pm

Hi
I have held this account for over 10 years and have bet regularly with small amounts. For the past year I have bet every week on the golf and they have been happy to take my money.
I think it is a bit harsh without any warning to just restrict an account.
I have submitted a ticket but if they don't reinstate my account I assume it is then useless along with BA which I have paid for 1yr?
User avatar
BetScalper
Posts: 1139
Joined: Sun Jul 02, 2017 10:47 pm

monarch57 wrote:
Tue Jul 11, 2017 9:30 pm
Hi
I have held this account for over 10 years and have bet regularly with small amounts. For the past year I have bet every week on the golf and they have been happy to take my money.
I think it is a bit harsh without any warning to just restrict an account.
I have submitted a ticket but if they don't reinstate my account I assume it is then useless along with BA which I have paid for 1yr?
Basically, YES.
welshboy06
Posts: 165
Joined: Wed Mar 01, 2017 2:06 pm

Duplicate Post
Last edited by welshboy06 on Tue Jul 11, 2017 9:54 pm, edited 1 time in total.
welshboy06
Posts: 165
Joined: Wed Mar 01, 2017 2:06 pm

monarch57 wrote:
Tue Jul 11, 2017 9:30 pm
Hi
I have held this account for over 10 years and have bet regularly with small amounts. For the past year I have bet every week on the golf and they have been happy to take my money.
I think it is a bit harsh without any warning to just restrict an account.
I have submitted a ticket but if they don't reinstate my account I assume it is then useless along with BA which I have paid for 1yr?
Well not useless. If you're making money trading then pay the 299.
Dosepower
Posts: 1
Joined: Tue Aug 08, 2017 5:09 am

My acc is also so restricted. If u pay the 300 u get back the live API.
Can u also get ristritcted wehen u have Laie the 300 ?
Sorry for my Bad english
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