BA For Betdaq Guardian Display Error

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christof21
Posts: 31
Joined: Sun Apr 23, 2017 4:40 pm

Seeing a regular error on Guardian on games that have been loaded.

If I load games like I did yesterday ready for today's games then the following day I am unable to load any new games. The search market field is blank.
Capture.PNG
If I try to load anything like this I get an unhandled exception rule.

I am running the software on an upto date version of Windows 10 Professional on a VPS and accessing it via RDP.

Error Code

See the end of this message for details on invoking
just-in-time (JIT) debugging instead of this dialog box.

************** Exception Text **************
System.ArgumentNullException: Key cannot be null.
Parameter name: key
at System.Collections.Hashtable.get_Item(Object key)
at f9.a(String A_0, ev A_1)
at fr.a(String[] A_0)
at fr.b(Object A_0, String[] A_1)
at dw.c(String[] A_0)
at dw.b(Object A_0, EventArgs A_1)
at System.Windows.Forms.Control.OnClick(EventArgs e)
at Infragistics.Win.Misc.UltraButtonBase.OnClick(EventArgs e)
at Infragistics.Win.Misc.UltraButton.OnMouseUp(MouseEventArgs e)
at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)


************** Loaded Assemblies **************
mscorlib
Assembly Version: 4.0.0.0
Win32 Version: 4.7.3260.0 built by: NET472REL1LAST_C
CodeBase: file:///C:/Windows/Microsoft.NET/Framework/v4.0.30319/mscorlib.dll
----------------------------------------
BetAngelBetDaq
Assembly Version: 1.0.6913.19849
Win32 Version: 1.0.6913.19849
CodeBase: file:///C:/Program%20Files%20(x86)/Bet%20Angel%20Limited/Bet%20Angel%20(BETDAQ)/BetAngelBetDaq.exe
----------------------------------------
System.Windows.Forms
Assembly Version: 4.0.0.0
Win32 Version: 4.7.3221.0 built by: NET472REL1LAST_C
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Windows.Forms/v4.0_4.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
----------------------------------------
System
Assembly Version: 4.0.0.0
Win32 Version: 4.7.3190.0 built by: NET472REL1LAST_C
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System/v4.0_4.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
System.Drawing
Assembly Version: 4.0.0.0
Win32 Version: 4.7.3056.0 built by: NET472REL1
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Drawing/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
----------------------------------------
System.Configuration
Assembly Version: 4.0.0.0
Win32 Version: 4.7.3056.0 built by: NET472REL1
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Configuration/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll
----------------------------------------
System.Core
Assembly Version: 4.0.0.0
Win32 Version: 4.7.3221.0 built by: NET472REL1LAST_C
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Core/v4.0_4.0.0.0__b77a5c561934e089/System.Core.dll
----------------------------------------
System.Xml
Assembly Version: 4.0.0.0
Win32 Version: 4.7.3056.0 built by: NET472REL1
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll
----------------------------------------
Infragistics4.Win.UltraWinStatusBar.v15.1
Assembly Version: 15.1.20151.2132
Win32 Version: 15.1.20151.2132
CodeBase: file:///C:/Program%20Files%20(x86)/Bet%20Angel%20Limited/Bet%20Angel%20(BETDAQ)/Infragistics4.Win.UltraWinStatusBar.v15.1.DLL
----------------------------------------
Infragistics4.Win.v15.1
Assembly Version: 15.1.20151.2132
Win32 Version: 15.1.20151.2132
CodeBase: file:///C:/Program%20Files%20(x86)/Bet%20Angel%20Limited/Bet%20Angel%20(BETDAQ)/Infragistics4.Win.v15.1.DLL
----------------------------------------
Infragistics4.Shared.v15.1
Assembly Version: 15.1.20151.2132
Win32 Version: 15.1.20151.2132
CodeBase: file:///C:/Program%20Files%20(x86)/Bet%20Angel%20Limited/Bet%20Angel%20(BETDAQ)/Infragistics4.Shared.v15.1.DLL
----------------------------------------
UIAutomationProvider
Assembly Version: 4.0.0.0
Win32 Version: 4.7.3221.0 built by: NET472REL1LAST_C
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/UIAutomationProvider/v4.0_4.0.0.0__31bf3856ad364e35/UIAutomationProvider.dll
----------------------------------------
Grid
Assembly Version: 0.0.0.0
Win32 Version: 0.0.0.0
CodeBase: file:///C:/Program%20Files%20(x86)/Bet%20Angel%20Limited/Bet%20Angel%20(BETDAQ)/Grid.DLL
----------------------------------------
Infragistics4.Win.UltraWinToolbars.v15.1
Assembly Version: 15.1.20151.2132
Win32 Version: 15.1.20151.2132
CodeBase: file:///C:/Program%20Files%20(x86)/Bet%20Angel%20Limited/Bet%20Angel%20(BETDAQ)/Infragistics4.Win.UltraWinToolbars.v15.1.DLL
----------------------------------------
Infragistics4.Win.UltraWinEditors.v15.1
Assembly Version: 15.1.20151.2132
Win32 Version: 15.1.20151.2132
CodeBase: file:///C:/Program%20Files%20(x86)/Bet%20Angel%20Limited/Bet%20Angel%20(BETDAQ)/Infragistics4.Win.UltraWinEditors.v15.1.DLL
----------------------------------------
Infragistics4.Win.UltraWinListView.v15.1
Assembly Version: 15.1.20151.2132
Win32 Version: 15.1.20151.2132
CodeBase: file:///C:/Program%20Files%20(x86)/Bet%20Angel%20Limited/Bet%20Angel%20(BETDAQ)/Infragistics4.Win.UltraWinListView.v15.1.DLL
----------------------------------------
Infragistics4.Win.UltraWinTabControl.v15.1
Assembly Version: 15.1.20151.2132
Win32 Version: 15.1.20151.2132
CodeBase: file:///C:/Program%20Files%20(x86)/Bet%20Angel%20Limited/Bet%20Angel%20(BETDAQ)/Infragistics4.Win.UltraWinTabControl.v15.1.DLL
----------------------------------------
Infragistics4.Win.Misc.v15.1
Assembly Version: 15.1.20151.2132
Win32 Version: 15.1.20151.2132
CodeBase: file:///C:/Program%20Files%20(x86)/Bet%20Angel%20Limited/Bet%20Angel%20(BETDAQ)/Infragistics4.Win.Misc.v15.1.DLL
----------------------------------------
WindowsBase
Assembly Version: 4.0.0.0
Win32 Version: 4.7.3221.0 built by: NET472REL1LAST_C
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/WindowsBase/v4.0_4.0.0.0__31bf3856ad364e35/WindowsBase.dll
----------------------------------------
System.Xaml
Assembly Version: 4.0.0.0
Win32 Version: 4.7.3221.0 built by: NET472REL1LAST_C
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Xaml/v4.0_4.0.0.0__b77a5c561934e089/System.Xaml.dll
----------------------------------------
Infragistics4.Win.UltraWinGrid.v15.1
Assembly Version: 15.1.20151.2132
Win32 Version: 15.1.20151.2132
CodeBase: file:///C:/Program%20Files%20(x86)/Bet%20Angel%20Limited/Bet%20Angel%20(BETDAQ)/Infragistics4.Win.UltraWinGrid.v15.1.DLL
----------------------------------------
Infragistics4.Win.UltraWinChart.v15.1
Assembly Version: 15.1.20151.2132
Win32 Version: 15.1.20151.2132
CodeBase: file:///C:/Program%20Files%20(x86)/Bet%20Angel%20Limited/Bet%20Angel%20(BETDAQ)/Infragistics4.Win.UltraWinChart.v15.1.DLL
----------------------------------------
System.Data
Assembly Version: 4.0.0.0
Win32 Version: 4.7.3260.0 built by: NET472REL1LAST_C
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_32/System.Data/v4.0_4.0.0.0__b77a5c561934e089/System.Data.dll
----------------------------------------
AxInterop.SHDocVw
Assembly Version: 1.1.0.0
Win32 Version: 1.1.0.0
CodeBase: file:///C:/Program%20Files%20(x86)/Bet%20Angel%20Limited/Bet%20Angel%20(BETDAQ)/AxInterop.SHDocVw.DLL
----------------------------------------
Interop.SHDocVw
Assembly Version: 1.1.0.0
Win32 Version: 1.1.0.0
CodeBase: file:///C:/Program%20Files%20(x86)/Bet%20Angel%20Limited/Bet%20Angel%20(BETDAQ)/Interop.SHDocVw.DLL
----------------------------------------
Accessibility
Assembly Version: 4.0.0.0
Win32 Version: 4.7.3056.0 built by: NET472REL1
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/Accessibility/v4.0_4.0.0.0__b03f5f7f11d50a3a/Accessibility.dll
----------------------------------------
Infragistics4.Win.UltraWinDock.v15.1
Assembly Version: 15.1.20151.2132
Win32 Version: 15.1.20151.2132
CodeBase: file:///C:/Program%20Files%20(x86)/Bet%20Angel%20Limited/Bet%20Angel%20(BETDAQ)/Infragistics4.Win.UltraWinDock.v15.1.DLL
----------------------------------------
Infragistics4.Win.UltraWinTree.v15.1
Assembly Version: 15.1.20151.2132
Win32 Version: 15.1.20151.2132
CodeBase: file:///C:/Program%20Files%20(x86)/Bet%20Angel%20Limited/Bet%20Angel%20(BETDAQ)/Infragistics4.Win.UltraWinTree.v15.1.DLL
----------------------------------------
UIAutomationTypes
Assembly Version: 4.0.0.0
Win32 Version: 4.7.3221.0 built by: NET472REL1LAST_C
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/UIAutomationTypes/v4.0_4.0.0.0__31bf3856ad364e35/UIAutomationTypes.dll
----------------------------------------
System.Numerics
Assembly Version: 4.0.0.0
Win32 Version: 4.7.3056.0 built by: NET472REL1
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Numerics/v4.0_4.0.0.0__b77a5c561934e089/System.Numerics.dll
----------------------------------------
Infragistics4.Win.UltraWinCalcManager.v15.1
Assembly Version: 15.1.20151.2132
Win32 Version: 15.1.20151.2132
CodeBase: file:///C:/Program%20Files%20(x86)/Bet%20Angel%20Limited/Bet%20Angel%20(BETDAQ)/Infragistics4.Win.UltraWinCalcManager.v15.1.DLL
----------------------------------------
System.Web.Services
Assembly Version: 4.0.0.0
Win32 Version: 4.7.3056.0 built by: NET472REL1
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Web.Services/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Web.Services.dll
----------------------------------------
Microsoft.GeneratedCode
Assembly Version: 1.0.0.0
Win32 Version: 4.7.3056.0 built by: NET472REL1
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll
----------------------------------------
Microsoft.GeneratedCode
Assembly Version: 1.0.0.0
Win32 Version: 4.7.3056.0 built by: NET472REL1
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll
----------------------------------------
Microsoft.GeneratedCode
Assembly Version: 1.0.0.0
Win32 Version: 4.7.3056.0 built by: NET472REL1
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll
----------------------------------------
Microsoft.mshtml
Assembly Version: 7.0.3300.0
Win32 Version: 7.0.3300.0
CodeBase: file:///C:/WINDOWS/assembly/GAC/Microsoft.mshtml/7.0.3300.0__b03f5f7f11d50a3a/Microsoft.mshtml.dll
----------------------------------------
Microsoft.VisualBasic
Assembly Version: 10.0.0.0
Win32 Version: 14.7.3056.0 built by: NET472REL1
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/Microsoft.VisualBasic/v4.0_10.0.0.0__b03f5f7f11d50a3a/Microsoft.VisualBasic.dll
----------------------------------------
Infragistics4.Win.UltraWinDataSource.v15.1
Assembly Version: 15.1.20151.2132
Win32 Version: 15.1.20151.2132
CodeBase: file:///C:/Program%20Files%20(x86)/Bet%20Angel%20Limited/Bet%20Angel%20(BETDAQ)/Infragistics4.Win.UltraWinDataSource.v15.1.DLL
----------------------------------------

************** JIT Debugging **************
To enable just-in-time (JIT) debugging, the .config file for this
application or computer (machine.config) must have the
jitDebugging value set in the system.windows.forms section.
The application must also be compiled with debugging
enabled.

For example:

<configuration>
<system.windows.forms jitDebugging="true" />
</configuration>

When JIT debugging is enabled, any unhandled exception
will be sent to the JIT debugger registered on the computer
rather than be handled by this dialog box.
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christof21
Posts: 31
Joined: Sun Apr 23, 2017 4:40 pm

When I reload BA and open Guardian my games are still in the list as I saved them however it now doesn't tell me what the actual matches are just the market names.
Capture5.PNG
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User avatar
Euler
Posts: 24701
Joined: Wed Nov 10, 2010 1:39 pm
Location: Bet Angel HQ

This isn't something we can immediately recreate this afternoon. But I think the first step would be to remove all the markets from Guardian and then save the blank very of Guardian.

The latter is an issue with the way Betdaq expose the market data, Guardian only stores the market ID so it can't link it back up until the markets have fully downloaded.
foxwood
Posts: 390
Joined: Mon Jul 23, 2012 2:54 pm

christof21 wrote:
Sat Dec 15, 2018 8:54 am
Seeing a regular error on Guardian on games that have been loaded.

If I load games like I did yesterday ready for today's games then the following day I am unable to load any new games. The search market field is blank.
More info of a similar happening - load Guardian (say) Sunday evening for Monday's races using quick load - all ok

Monday everything runs fine using races as loaded the previous night.

Monday evening - using same instance of BA DAQ that's been running all day - delete all Monday races from Guardian then use quick load to load Tuesday's races. All the markets appear to load and data lines appear for each market but every line in the Guardian display is completely blank.

Restart BA and works fine - I usually restart each day but forgot to the other day.
christof21
Posts: 31
Joined: Sun Apr 23, 2017 4:40 pm

Euler wrote:
Sat Dec 22, 2018 3:32 pm
This isn't something we can immediately recreate this afternoon. But I think the first step would be to remove all the markets from Guardian and then save the blank very of Guardian.

The latter is an issue with the way Betdaq expose the market data, Guardian only stores the market ID so it can't link it back up until the markets have fully downloaded.
Good morning. I hope you had a good Christmas. Sorry for the delayed reply.

I have tried the suggestion you made however I'm still getting the same issue when accessing BA over RDP. More specifically the market selection pane. It goes blank and doesn't show anything at all.

The same thing happens if I leave BA open and try to look at it the following day and add new games into Guardian. I get the blank area. I'm afraid I don't have a version of Betangel Pro to test and compare against.
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