Ladder re-centering How to stop it?

[Dallas]

Sorry if i was unclear there are 2 screenshots the top one which i have called Unstable has the narrower ladder and when like this the ladder was auto centering (which i don't want) and the lower one (which i called Stable) has a wider ladder and when like this the ladder is not centering.
Cheers

Sorry I missed your reply last month, if you still have this issue can you please see my response below

Does anyone have a solution to this, it's pretty annoying?

edit -

I trade with one ladder, (not sure if that is the problem)

It becomes more aggressive when i change the ladder cell height from 25 to 15.

If the price is quite bouncy, the ladder tries to recenter on its own.

It does not happen in every market, its unpredictable.

when it happens, using servants (mouse as context) is a nightmare.

Could you perhaps include some further details so that it can try to be re-created?

If you could confirm what refresh rate your using and if it's streaming or polling your using
IAlso the ladder within the main screen or have you spawned a new ladder?

If you could post a screenshot of the 'Columns' tab from your ladder settings that would be helpful replicate what you have exactly

and if possible record a short clip and send that into software support that too would be v.helpful
https://betangel.kayako.com/conversation/new

[ilovehorses]

My refresh rate is 200ms.

Ladder is separate from the main screen.

Streaming

its stable at the moment, ill capture some video when i'm able.