Offset Bet Not Placed

User to User support only. For technical support visit www.betangel.com/support/
User avatar
Dallas
Posts: 22674
Joined: Sun Aug 09, 2015 10:57 pm
Location: Working From Home

BetScalper wrote:
Sat Apr 20, 2019 1:22 pm
Its a wired connection.
I can see your Dynamic tuner is still in its default 10 position

you could try a smaller value of 5. That won't stop any connection issues, but it'll force Bet Angel to abandon the call more quickly and make a new request of the same information.

If that doesn't work it might be worth exporting your 'settings' profile and sending it into support with your automation file for them to try and recreate it
Bet Angel
Bet Angel
Bet Angel
Posts: 3999
Joined: Tue Apr 14, 2009 3:47 pm

foxwood wrote:
Sat Apr 20, 2019 2:12 pm
As I read the log, in the same cycle at 11:37:39, BA discovered your lay was fully matched, BA executed your green up rule, BA placed the offset for the fully matched lay.
Yes, that's how we read it too. The green-up calculation was placed based on the matched bets at that moment in time, at the same time as the offset bet was in transit to betfair, which matched a couple of seconds later causing the P&L as displayed. However, the bet that needed to be offset was filled 16 seconds earlier, so should have offset sooner than it did. That's why we think the calls to get matched bets timed-out during that period.

A safeguard to this would be to issue multiple greening rules (perhaps five seconds apart), that way even if the first one 'crossed in the post', the second call would tidy-up.
User avatar
BetScalper
Posts: 1139
Joined: Sun Jul 02, 2017 10:47 pm

Bet Angel wrote:
Sat Apr 20, 2019 3:46 pm
foxwood wrote:
Sat Apr 20, 2019 2:12 pm
As I read the log, in the same cycle at 11:37:39, BA discovered your lay was fully matched, BA executed your green up rule, BA placed the offset for the fully matched lay.
Yes, that's how we read it too. The green-up calculation was placed based on the matched bets at that moment in time, at the same time as the offset bet was in transit to betfair, which matched a couple of seconds later causing the P&L as displayed. However, the bet that needed to be offset was filled 16 seconds earlier, so should have offset sooner than it did. That's why we think the calls to get matched bets timed-out during that period.

A safeguard to this would be to issue multiple greening rules (perhaps five seconds apart), that way even if the first one 'crossed in the post', the second call would tidy-up.
That’s the strange thing as I have a greenup rule to trigger every 5 seconds 4 times.
Bet Angel
Bet Angel
Bet Angel
Posts: 3999
Joined: Tue Apr 14, 2009 3:47 pm

Are you auto-switching the main screen into each market, or just using the Guardian cycle to refresh information? If only using the Guardian cycle, then try auto-switching to see if it makes any difference. It'll also help capture the whole day's activity into one log, that you can then send into support for us to work through.
Regarding your other missing matched bets display in the beta thread, we've tested that all afternoon and it's worked faultlessly both streaming and non-streaming. The issues are probably related, but we can't explain what you're seeing at the moment. Hopefully the full log will help.
foxwood
Posts: 390
Joined: Mon Jul 23, 2012 2:54 pm

Bet Angel wrote:
Sat Apr 20, 2019 3:46 pm
foxwood wrote:
Sat Apr 20, 2019 2:12 pm
As I read the log, in the same cycle at 11:37:39, BA discovered your lay was fully matched, BA executed your green up rule, BA placed the offset for the fully matched lay.
Yes, that's how we read it too. The green-up calculation was placed based on the matched bets at that moment in time, at the same time as the offset bet was in transit to betfair, which matched a couple of seconds later causing the P&L as displayed. However, the bet that needed to be offset was filled 16 seconds earlier, so should have offset sooner than it did. That's why we think the calls to get matched bets timed-out during that period.

A safeguard to this would be to issue multiple greening rules (perhaps five seconds apart), that way even if the first one 'crossed in the post', the second call would tidy-up.
Didn't pick up that refresh rate was 200ms so the three events probably not at the same time - I was thinking had 1 second refresh rate and all happened together.

Might be worth change to logging in a future release to also show milliseconds on the time to help analyse issues ?
User avatar
gkranz
Posts: 5
Joined: Sat Jun 15, 2019 11:40 am

Dallas wrote:
Fri Apr 19, 2019 10:59 pm
If you're just placing the 1 bet with offset each selection, you could add the following;

'Set/modify signal rule and set a signal on the selection named 'X'
with the following condition
'Amount of matched bets condition' back bets matched is equal to £2

'Close trade on selection with greening' with the following conditions
'Amount of matched bets condition' lay bets are equal to £0 (you could maybe add another for back bets equal to £2 but I'd prob stick to just the lay condition to start with)

'Signal changed condition'
Signal name 'X' changed between 10 secs and 11 secs (use whatever time you want here)

That will basically tell the close trade rule to trigger 10 secs after the back was matched if the lay bets are still £0

Depending on exactly how your strategy works you may need to change bits of that but that's the general approach I'd use from what I can see your doing
Hi Dallas

I'm having the same issue.
What are the signal rules if I'm placing more than 1 bet?
BetBuddy
Posts: 153
Joined: Tue Jul 09, 2019 3:23 pm

gkranz wrote:
Wed Jul 17, 2019 2:07 am
Dallas wrote:
Fri Apr 19, 2019 10:59 pm
If you're just placing the 1 bet with offset each selection, you could add the following;

'Set/modify signal rule and set a signal on the selection named 'X'
with the following condition
'Amount of matched bets condition' back bets matched is equal to £2

'Close trade on selection with greening' with the following conditions
'Amount of matched bets condition' lay bets are equal to £0 (you could maybe add another for back bets equal to £2 but I'd prob stick to just the lay condition to start with)

'Signal changed condition'
Signal name 'X' changed between 10 secs and 11 secs (use whatever time you want here)

That will basically tell the close trade rule to trigger 10 secs after the back was matched if the lay bets are still £0

Depending on exactly how your strategy works you may need to change bits of that but that's the general approach I'd use from what I can see your doing
Hi Dallas

I'm having the same issue.
What are the signal rules if I'm placing more than 1 bet?
I would also like to know this ?
User avatar
Dallas
Posts: 22674
Joined: Sun Aug 09, 2015 10:57 pm
Location: Working From Home

It would depend on how many bets and if these were always the same ie, 4 bets triggering at once or if they trigger at different times and there can be multiple bets from 2-10 placed?
User avatar
gkranz
Posts: 5
Joined: Sat Jun 15, 2019 11:40 am

Dallas wrote:
Sun Jul 21, 2019 4:36 pm
It would depend on how many bets and if these were always the same ie, 4 bets triggering at once or if they trigger at different times and there can be multiple bets from 2-10 placed?
In my case, it's the later.. I'm placing multiple bets on the same selection and trigger at different times.
User avatar
gkranz
Posts: 5
Joined: Sat Jun 15, 2019 11:40 am

Dallas wrote:
Sun Jul 21, 2019 4:36 pm
It would depend on how many bets and if these were always the same ie, 4 bets triggering at once or if they trigger at different times and there can be multiple bets from 2-10 placed?
In my case, it's the later.. I'm placing multiple bets on the same selection and trigger at different times.
Eg. The trigger is set to start at x time and will place a new bet every 10 seconds thereafter (if the conditions have been met)
BetBuddy
Posts: 153
Joined: Tue Jul 09, 2019 3:23 pm

gkranz wrote:
Mon Jul 22, 2019 7:49 am
Dallas wrote:
Sun Jul 21, 2019 4:36 pm
It would depend on how many bets and if these were always the same ie, 4 bets triggering at once or if they trigger at different times and there can be multiple bets from 2-10 placed?
In my case, it's the later.. I'm placing multiple bets on the same selection and trigger at different times.
Eg. The trigger is set to start at x time and will place a new bet every 10 seconds thereafter (if the conditions have been met)
Same for me. :)
User avatar
Dallas
Posts: 22674
Joined: Sun Aug 09, 2015 10:57 pm
Location: Working From Home

gkranz wrote:
Mon Jul 22, 2019 7:49 am
Dallas wrote:
Sun Jul 21, 2019 4:36 pm
It would depend on how many bets and if these were always the same ie, 4 bets triggering at once or if they trigger at different times and there can be multiple bets from 2-10 placed?
In my case, it's the later.. I'm placing multiple bets on the same selection and trigger at different times.
Eg. The trigger is set to start at x time and will place a new bet every 10 seconds thereafter (if the conditions have been met)
It wouldn't be possible even with signals to do it this way.
To be possible there would need to be a condition that links the opening bets and offset otherwise there is just no telling which is from what
BetBuddy
Posts: 153
Joined: Tue Jul 09, 2019 3:23 pm

Dallas wrote:
Mon Jul 22, 2019 11:33 am
gkranz wrote:
Mon Jul 22, 2019 7:49 am
Dallas wrote:
Sun Jul 21, 2019 4:36 pm
It would depend on how many bets and if these were always the same ie, 4 bets triggering at once or if they trigger at different times and there can be multiple bets from 2-10 placed?
In my case, it's the later.. I'm placing multiple bets on the same selection and trigger at different times.
Eg. The trigger is set to start at x time and will place a new bet every 10 seconds thereafter (if the conditions have been met)
It wouldn't be possible even with signals to do it this way.
To be possible there would need to be a condition that links the opening bets and offset otherwise there is just no telling which is from what
Hi Dallas,

Could you not do it by using the following:

Assume you always place offset bets

1. Number of back bets on selection > Number of lay bets on selection AND Number of unmatched bets on selection = 0
2. Number of lay bets on selection > Number of back bets on selection AND Number of unmatched bets on selection = 0

That would mean there are no offset bets waiting to be matched (Failed) on the selection wouldn't it ?
linkku11
Posts: 4
Joined: Sat May 18, 2019 7:13 pm

Hi all

I have kind of similar issue - I think.

Guardian have placed 10 bets (unmatched in below pic) with rule.
However, when looking at log, it shows comment only for 9 bets. All 10 are on the market though.

I have noticed that if lay bet is missing from the log, then the offset bet doesn't work either - even though the lay bet has been placed.
Lay10.PNG
Lay9.PNG
This does not happen to all matches - maybe 20% of all matches. 80% seem to be ok, 10 unmatched bets on the market and 10 rows in log.

Linkku
You do not have the required permissions to view the files attached to this post.
User avatar
gkranz
Posts: 5
Joined: Sat Jun 15, 2019 11:40 am

linkku11 wrote:
Tue Jul 23, 2019 8:56 am
Hi all

I have kind of similar issue - I think.

Guardian have placed 10 bets (unmatched in below pic) with rule.
However, when looking at log, it shows comment only for 9 bets. All 10 are on the market though.

I have noticed that if lay bet is missing from the log, then the offset bet doesn't work either - even though the lay bet has been placed.

Lay10.PNG

Lay9.PNG

This does not happen to all matches - maybe 20% of all matches. 80% seem to be ok, 10 unmatched bets on the market and 10 rows in log.

Linkku
My Case is similar... My log was showing 3 Lay bets placed and matched, but no offset bets placed.
In approx 20% of cases.. doesn't happen all the time.
Post Reply

Return to “Support”