Betfair Down / Betfair site crash

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fuzz28
Posts: 21
Joined: Mon Oct 08, 2018 6:05 pm

Hi there,

I've installed the new bet angel but I have a problem with "retrieving markets". It's just stuck on this. Anyone know what the issue could be? Is there a fix available.?

Many thanks
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Dallas
Posts: 22674
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fuzz28 wrote:
Thu Apr 25, 2019 11:11 am
Hi there,

I've installed the new bet angel but I have a problem with "retrieving markets". It's just stuck on this. Anyone know what the issue could be? Is there a fix available.?

Many thanks
Its not the version of Bet Angel its a Betfair issue, I first noticed it while logging into Bet Angel Trader, but its the same on the Pro versions to
fumanshoe66
Posts: 23
Joined: Tue Sep 17, 2013 9:49 pm

Same problem, Betfair website is working perfectly fine???
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Dallas
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fumanshoe66 wrote:
Thu Apr 25, 2019 11:18 am
Same problem, Betfair website is working perfectly fine???
The site and API are completely separate so issues on one often to spill over to the other
onelegup
Posts: 5
Joined: Fri Dec 21, 2018 8:41 am

ok now i know it's not just me .betfair site load fine and logon fine
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Dallas
Posts: 22674
Joined: Sun Aug 09, 2015 10:57 pm
Location: Working From Home

All back for me now
LinusP
Posts: 1871
Joined: Mon Jul 02, 2012 10:45 pm

Dallas wrote:
Thu Apr 25, 2019 11:20 am
fumanshoe66 wrote:
Thu Apr 25, 2019 11:18 am
Same problem, Betfair website is working perfectly fine???
The site and API are completely separate so issues on one often to spill over to the other
Not entirely true, different endpoints are used but once your drop down a level they are certainly using the same databases / matching engine / servers.

I assume this is an issue with the navigation endpoint which has always been a bit flaky as it’s only programs such as BA that use it.
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Dallas
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LinusP wrote:
Thu Apr 25, 2019 2:09 pm
Dallas wrote:
Thu Apr 25, 2019 11:20 am
fumanshoe66 wrote:
Thu Apr 25, 2019 11:18 am
Same problem, Betfair website is working perfectly fine???
The site and API are completely separate so issues on one often to spill over to the other
Not entirely true, different endpoints are used but once your drop down a level they are certainly using the same databases / matching engine / servers.

I assume this is an issue with the navigation endpoint which has always been a bit flaky as it’s only programs such as BA that use it.
It was just a generalisation that when issues occur BA users (mainly those new to software) checking if the website is working is often misleading and doesn't mean there isn't an issue on their API side.
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Euler
Posts: 24701
Joined: Wed Nov 10, 2010 1:39 pm
Location: Bet Angel HQ

Issues with loading markets again this evening / early morning.
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Dallas
Posts: 22674
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Have the markets just froze for anyone else?
dt888
Posts: 393
Joined: Wed Apr 27, 2011 9:25 pm

yep
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gutuami
Posts: 1858
Joined: Wed Apr 15, 2009 4:06 pm

Dallas wrote:
Fri Apr 26, 2019 7:58 pm
Have the markets just froze for anyone else?
+1
dt888
Posts: 393
Joined: Wed Apr 27, 2011 9:25 pm

Back now
dt888
Posts: 393
Joined: Wed Apr 27, 2011 9:25 pm

Phew. Just pleased they came back so I could exit
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Dallas
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Very timely return for me - just as Mr Webb announced 60 secs to go!
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