Betfair Down / Betfair site crash

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LinusP
Posts: 1871
Joined: Mon Jul 02, 2012 10:45 pm

Derek27 wrote:
Thu Apr 18, 2019 2:43 pm
Did anyone experience a 20-second API freeze where it was impossible to place orders?
Yeah things (place and cancel) broke at around 14:27 for a few seconds.
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Derek27
Posts: 23478
Joined: Wed Aug 30, 2017 11:44 am
Location: UK

LinusP wrote:
Thu Apr 18, 2019 3:46 pm
Derek27 wrote:
Thu Apr 18, 2019 2:43 pm
Did anyone experience a 20-second API freeze where it was impossible to place orders?
Yeah things (place and cancel) broke at around 14:27 for a few seconds.
Thanks for that, roughly around the time that I posted. Thankfully it's been fine since.
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northbound
Posts: 737
Joined: Mon Mar 20, 2017 11:22 pm

Something weird is happening today.

Every now and then a few hundred pounds disappear from my balance, then reappear a few seconds later.

I kept an eye on my open bets list on the Betfair website whenever the balance behaved like it this afternoon: there were never any bets in the market I didn't know of.

Also, I checked recent logins and they all came from known ip addresses

Also, it isn't any of my bots entering orders in the market

Is this happening to anybody else?
Nero Tulip
Posts: 686
Joined: Wed Apr 15, 2009 5:29 pm

Anyone else getting errors placing bets due to their account balance showing as having less than £1 ? Mine is fluctuating between having 42p in available balance and it's usual amount..
dt888
Posts: 393
Joined: Wed Apr 27, 2011 9:25 pm

yep, same here
sa7med
Posts: 800
Joined: Thu May 18, 2017 8:01 am

Nero Tulip wrote:
Wed Apr 24, 2019 3:54 pm
Anyone else getting errors placing bets due to their account balance showing as having less than £1 ? Mine is fluctuating between having 42p in available balance and it's usual amount..
Not sure if i've gotten errors but there are much fewer bets being made and balance does seem to be shifting to <10 pounds and back to normal amounts
dt888
Posts: 393
Joined: Wed Apr 27, 2011 9:25 pm

Seems to be doing the same on both streaming and polling. When balance is the low amount its still allowing bets to be placed as of normal balance but having to exit with individual small stakes
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Dallas
Posts: 22674
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Same for me even when switching between the two

Website seemed to show my balance fine though
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Dallas
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Currently unable to retrieve markets
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northbound
Posts: 737
Joined: Mon Mar 20, 2017 11:22 pm

Dallas wrote:
Thu Apr 25, 2019 11:06 am
Currently unable to retrieve markets
Yep, the same is happening to me with Bet Angel.

However, my own software bots, connected to Betfair streaming, are not experiencing the same issue.

Weird.
fuzz28
Posts: 21
Joined: Mon Oct 08, 2018 6:05 pm

Hi there,

I've installed the new bet angel but I have a problem with "retrieving markets". It's just stuck on this. Anyone know what the issue could be? Is there a fix available.?

Many thanks
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Dallas
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fuzz28 wrote:
Thu Apr 25, 2019 11:11 am
Hi there,

I've installed the new bet angel but I have a problem with "retrieving markets". It's just stuck on this. Anyone know what the issue could be? Is there a fix available.?

Many thanks
Its not the version of Bet Angel its a Betfair issue, I first noticed it while logging into Bet Angel Trader, but its the same on the Pro versions to
fumanshoe66
Posts: 23
Joined: Tue Sep 17, 2013 9:49 pm

Same problem, Betfair website is working perfectly fine???
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Dallas
Posts: 22674
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fumanshoe66 wrote:
Thu Apr 25, 2019 11:18 am
Same problem, Betfair website is working perfectly fine???
The site and API are completely separate so issues on one often to spill over to the other
onelegup
Posts: 5
Joined: Fri Dec 21, 2018 8:41 am

ok now i know it's not just me .betfair site load fine and logon fine
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