Betfair Down / Betfair site crash

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LeTiss
Posts: 5386
Joined: Fri May 08, 2009 6:04 pm

Naffman wrote:
Sun Oct 22, 2017 8:16 am
Down
Was it only momentary, as it's fine where I am?
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whimsies
Posts: 179
Joined: Sun Oct 02, 2016 7:37 am
Location: Uk

Hope I greened out on time
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gutuami
Posts: 1858
Joined: Wed Apr 15, 2009 4:06 pm

I have a bit of delay in placing bets. Is API playing up?
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Derek27
Posts: 23468
Joined: Wed Aug 30, 2017 11:44 am
Location: UK

Seems fine to me.
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Naffman
Posts: 5626
Joined: Sun Aug 11, 2013 5:46 am

Down again.
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Naffman
Posts: 5626
Joined: Sun Aug 11, 2013 5:46 am

My account has gone down quite a bit, no open bets, nothing on the account statement, very odd.

Updated now, just made me bankless for 5 mins!
Machibist
Posts: 6
Joined: Tue Jun 30, 2015 11:29 am

Got sticky to me...it says
vendorNavigationService---Performance Issues
dt888
Posts: 393
Joined: Wed Apr 27, 2011 9:25 pm

Sticking a bit on that last race
sionascaig
Posts: 1053
Joined: Fri Nov 20, 2015 9:38 am

Streaming not working for me - fine if switched off. Anyone else?
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melvidge
Posts: 16
Joined: Wed Sep 06, 2017 11:48 am

I had streaming issues for a short while yesterday around 18.10hrs - and was unable to greeup in time - big ouch! :cry:

However, if no one else had simular, it could have been down to my local comm's service provider KCom, who seem to have intermitten issues at peak times, such as after 17.00hrs - dispite being on their supposidly fast Lightstream service.
convoysur-2
Posts: 1110
Joined: Thu Jan 12, 2012 10:00 am

there was alot of ghosting there in last 15 mins i was trading italy v sweden 2,5 normally a sign of a crash
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Kafkaesque
Posts: 886
Joined: Fri Oct 06, 2017 10:20 am

Not a lot going on in those hours, but just in case anybody's got trades open and have missed it:

We're running maintenance on 16/11/2017 from 00:00 to 01:30 GMT. All Betfair products will be unavailable. Apologies for any inconvenience.
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Derek27
Posts: 23468
Joined: Wed Aug 30, 2017 11:44 am
Location: UK

Kafkaesque wrote:
Wed Nov 15, 2017 10:02 pm
Not a lot going on in those hours, but just in case anybody's got trades open and have missed it:

We're running maintenance on 16/11/2017 from 00:00 to 01:30 GMT. All Betfair products will be unavailable. Apologies for any inconvenience.
I was just about to issue a warning myself when I noticed the gap in the market schedule.

It's so annoying that Betfair only announce this on a site that I only visit when problems arise. When you visit the Betfair exchange site they often have a splash screen to draw your attention to unimportant news that you're not interested in, but the site being down for 90 minutes dosen't appear to be significant to them. :evil:
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Kafkaesque
Posts: 886
Joined: Fri Oct 06, 2017 10:20 am

Derek27 wrote:
Wed Nov 15, 2017 10:44 pm
Kafkaesque wrote:
Wed Nov 15, 2017 10:02 pm
Not a lot going on in those hours, but just in case anybody's got trades open and have missed it:

We're running maintenance on 16/11/2017 from 00:00 to 01:30 GMT. All Betfair products will be unavailable. Apologies for any inconvenience.
I was just about to issue a warning myself when I noticed the gap in the market schedule.

It's so annoying that Betfair only announce this on a site that I only visit when problems arise. When you visit the Betfair exchange site they often have a splash screen to draw your attention to unimportant news that you're not interested in, but the site being down for 90 minutes dosen't appear to be significant to them. :evil:
They really should have a mail about this, you can opt in for. In the meantime, I can only suggest following the CS on Twitter.
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Derek27
Posts: 23468
Joined: Wed Aug 30, 2017 11:44 am
Location: UK

It's not really practical to check CS on twitter every day - they usually have advice for people who gamble too much, need advice about Betfair commission or points, or just advertise their own products.

I suppose if you get caught out with an unbalanced book, it means more commission for them, so they won't be too concerned.
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