Interactive Log In not working - login grayed out!

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Brovashift
Posts: 475
Joined: Tue May 18, 2021 12:35 am

Hi...

I've got 2 factor Authentication turned on and usually login using the interactive log in, in the betfair popup window. But it keeps telling me to change my password or the login button in that popup is grayed out.

the only way I can login now using the 2f auth. is by unchecking intercative login on the betAngel login and adding the 2f auth code to the end of my password...

Whats happened here?
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jamesedwards
Posts: 2325
Joined: Wed Nov 21, 2018 6:16 pm

I can't help your issue, but I did notice that when I logged in using interactive login today the usual log-in screen was different, so something has very recently changed.
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Brovashift
Posts: 475
Joined: Tue May 18, 2021 12:35 am

Humm.... strange!

If I turn off or suspend 2f auth and enter my pw in the BA login popup, works fine...
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Euler
Posts: 24816
Joined: Wed Nov 10, 2010 1:39 pm
Location: Bet Angel HQ

You can log in using TFA, by just appending it to your password.
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Brovashift
Posts: 475
Joined: Tue May 18, 2021 12:35 am

Euler wrote:
Wed Oct 11, 2023 3:28 pm
You can log in using TFA, by just appending it to your password.
Ye I did that before... Why has the interactive login changed, is it BA or BF end?
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