Hi all my name is Enda Kendrick and I am Head of Strategy at Betdaq since December. I have over 10 years of exchange experience and almost 20 years experience including live gaming and poker. I have done these feedback/chat thread on OddsMonkey and Outplayed for the matched betting communities. I am also active on Twitter - https://twitter.com/BetdaqEnda
The aim of this thread is to interact with Bet Angel customers with the aim of increasing the amount of people who use Betdaq. We want to be seen as a company that people can talk to and we want to listen to your needs and help solve problems proactively when they arise. We do not need customers to move over their full wallet but we want to be seen as option. I think Peter showed how this was possible over Cheltenham and Aintree.
Please give me feedback and ask me any questions. I am open to Betdaq questions and industry in general questions. I may not be able to action each piece of feedback quickly but sometimes there are quick wins.
I am looking forward to some interaction hopefully.
Betdaq Feedback/General Chat Thread
I cant get into how Matchbook and Betdaq differ in detail although there is a big difference. I am happy to talk about Smarkets and Betfair as I think it is interesting to look at where we stand versus the other exchanges in the UK. Please feel free to go more indepth on that type of question.
I am offering 0% for 100 days on Twitter so happy to honour it on here. (Inactive account 6 months).
I noticed you're back in certain countries, which is great.
Can those people simply re-activate their old accounts then? Or would they be required to open brand new accounts?
Betdaq wrote: ↑Wed Apr 17, 2024 11:07 amI cant get into how Matchbook and Betdaq differ in detail although there is a big difference. I am happy to talk about Smarkets and Betfair as I think it is interesting to look at where we stand versus the other exchanges in the UK. Please feel free to go more indepth on that type of question.
I am offering 0% for 100 days on Twitter so happy to honour it on here. (Inactive account 6 months).
Morning Enda, I fall into this category as I haven't used BetDaq before.
Graham Smith
[/quote] Morning Enda, I fall into this category as I haven't used BetDaq before.
Graham Smith
[/quote]
Do you have an inactive account? If so drop me a DM with your name or username. If not then just sign up via this - https://www.betdaq.com/exchange?promo=0COMM100#join
You can DM me to check that it is ok aswell.
Graham Smith
[/quote]
Do you have an inactive account? If so drop me a DM with your name or username. If not then just sign up via this - https://www.betdaq.com/exchange?promo=0COMM100#join
You can DM me to check that it is ok aswell.
Morning Enda, I fall into this category as I haven't used BetDaq before.
Graham Smith
[/quote]
Do you have an inactive account? If so drop me a DM with your name or username. If not then just sign up via this - https://www.betdaq.com/exchange?promo=0COMM100#join
You can DM me to check that it is ok aswell.
[/quote]
No my account was reactivated yesterday, however on my account it said I was subject to 2% commission.I will DM you on X
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jamesedwards
- Posts: 2327
- Joined: Wed Nov 21, 2018 6:16 pm
Thanks for posting. A excellent idea, and you'll get some useful feedback from the traders here.
My first thought is you need to invest in Bet Angel to bring the Bet Angel for Betdaq version of the software up to date. It's been neglected for years due to underinvestment and functionality has been left far behind the Betfair version.
eg support for TPD would be huge for me.
My first thought is you need to invest in Bet Angel to bring the Bet Angel for Betdaq version of the software up to date. It's been neglected for years due to underinvestment and functionality has been left far behind the Betfair version.
eg support for TPD would be huge for me.