can't login on bet angel for betdaq

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0918231
Posts: 5
Joined: Wed Jun 29, 2011 3:14 am

i can't login in the app, but no problem on the website. is something offline?
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andyfuller
Posts: 4619
Joined: Wed Mar 25, 2009 12:23 pm

Are you using the correct .com or .co.uk for your account?
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0918231
Posts: 5
Joined: Wed Jun 29, 2011 3:14 am

yes, I've tried both also
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andyfuller
Posts: 4619
Joined: Wed Mar 25, 2009 12:23 pm

What error message do you get?
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andyfuller
Posts: 4619
Joined: Wed Mar 25, 2009 12:23 pm

Have you contacted Bet Angel Support - they don't actively monitor the forum so always do that as well.
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0918231
Posts: 5
Joined: Wed Jun 29, 2011 3:14 am

Unable to log in the chosen BETDAQ server using the supplied user name and password
Please check your account details and try again
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andyfuller
Posts: 4619
Joined: Wed Mar 25, 2009 12:23 pm

Can you try a different PC?

I assume you haven't gotCaps Lock or something on as it works on the website.

So I would suggest contacting Bet Angel support.
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Iron
Posts: 6793
Joined: Fri Dec 11, 2009 10:51 pm

0918231 wrote:Unable to log in the chosen BETDAQ server using the supplied user name and password
Please check your account details and try again
I'd check with Betdaq to make sure your account is API enabled (they can enable it for you if it isn't).

Jeff
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