Log incomplete

User to User support only. For technical support visit www.betangel.com/support/
Post Reply
Zapata
Posts: 213
Joined: Thu Jan 21, 2010 11:58 pm

I've noticed that my inplay bets are not registering in the log, in the following example from the log I switched markets made three bets then cancelled them. There is nothing about the bets being placed. Cancelling would normally be line by line, with bet details.


10/11/2012 20:59:55: Market changed to Malaga v Sociedad - Match Odds
10/11/2012 21:00:05: Market has been suspended
10/11/2012 21:00:53: Market has been unsuspended
10/11/2012 21:15:20: Cancelling bets 23343485190 23343485192 23343485194

Just trading inplay there is nothing to see in the log.

Everything is normal not inplay.

I also noticed while using excel this afternoon that inplay triggered bets got no further than "PLACING" in the status cell, even though the bets were placed.

Any ideas. I am using Beta 1.32.2
Zapata
Posts: 213
Joined: Thu Jan 21, 2010 11:58 pm

Found it!!!!! Must have accidentally altered the Dynamic Connection Tuner. Increased value and all is back to normal. :roll:
blueport
Posts: 229
Joined: Mon May 18, 2009 7:35 am

Hi,

I've been having an issue with some bets not appearing in the log that appear to have fired in excel.

May i ask what setting you have on the dynamic tuner?

Cheers,

Simon
Zapata
Posts: 213
Joined: Thu Jan 21, 2010 11:58 pm

Currently set to 6.
blueport
Posts: 229
Joined: Mon May 18, 2009 7:35 am

Mine was already set to 5.

I will slide it the extra notch and see if it makes a difference.
Zapata
Posts: 213
Joined: Thu Jan 21, 2010 11:58 pm

Mine was 0 when I noticed the problems. Can't see where 5 or 6 would make much difference. Hope you get it sorted.
Post Reply

Return to “Support”