Betdaq down

The purple place, the most viable alternative to the Betfair exchange
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Euler
Posts: 24816
Joined: Wed Nov 10, 2010 1:39 pm
Location: Bet Angel HQ

Not seeing anything unusual, nothing in support etc.
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andyfuller
Posts: 4619
Joined: Wed Mar 25, 2009 12:23 pm

Happened again in the 14:15.

Been very lucky both times.

It is defo effecting both the API and the website.
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fortfield
Posts: 42
Joined: Sat Aug 24, 2013 7:52 pm

Definetly an issue here, putting in bets and there not being recognised.
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Euler
Posts: 24816
Joined: Wed Nov 10, 2010 1:39 pm
Location: Bet Angel HQ

Just tested it remotely and it seemed ok?
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andyfuller
Posts: 4619
Joined: Wed Mar 25, 2009 12:23 pm

It seems to be happening very hit and miss Peter. It has happened to me twice today out of hundreds of bets. So the chance of placing a few bets and it cropping up are remote. But when it happens you are buggered.

The markets are also a good 8 seconds or so behind BF being put inplay. That is happening almost all races.
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andyfuller
Posts: 4619
Joined: Wed Mar 25, 2009 12:23 pm

fortfield wrote:Definetly an issue here, putting in bets and there not being recognised.
But hey show up as unmatched bets but you can't do anything with them. You don't know what to do as they could all of a sudden become live and you end up double laid/backed.
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andyfuller
Posts: 4619
Joined: Wed Mar 25, 2009 12:23 pm

And just happened again. This was on the website, Bet Angel for Betdaq and a competitors piece of software.
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andyfuller
Posts: 4619
Joined: Wed Mar 25, 2009 12:23 pm

I have just been contacted by Betdaq who have acknowledged that there is an issue that is affecting some customers and they are working on a fix.
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aperson
Posts: 206
Joined: Thu Feb 07, 2013 5:23 pm

Just switched to betdaq after trading the Chelsea match and they are def having issues. Big delays in placing bets.
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andyfuller
Posts: 4619
Joined: Wed Mar 25, 2009 12:23 pm

They have successfully screwed what was looking like a good afternoon.

There have been far too many issues with Betdaq recently!
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Euler
Posts: 24816
Joined: Wed Nov 10, 2010 1:39 pm
Location: Bet Angel HQ

I'm managed to see it now, so I'd advise avoiding for the moment. But it took a bit of effort to see it.
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fortfield
Posts: 42
Joined: Sat Aug 24, 2013 7:52 pm

3.05 was a waste of time. Betdaq API totally unresponsive
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convoysur-2
Posts: 1110
Joined: Thu Jan 12, 2012 10:00 am

betfair video f%^King gone now,,,
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fortfield
Posts: 42
Joined: Sat Aug 24, 2013 7:52 pm

Unacceptable how Betdaq cant be bothered to put out an announcement the API is fcked. Thats why i'll never give them any plaudits when times are good , like Betfair they leave you stranded when it all goes wrong
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andyfuller
Posts: 4619
Joined: Wed Mar 25, 2009 12:23 pm

My thoughts exactly - They have posted several tweets since the issues but not one has been about the fact that their site is buggered. I have sent them messages and not had any replies.

They are terrible on the communications point and always have been.
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