Incorrect back price given, back price got split. HELP pleas

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mindiawl
Posts: 125
Joined: Fri Jan 17, 2014 8:46 pm

Hi, I wonder if you can help me please, I have backed using bet angel @ 3.85 and did the lay @ 3.8 but as can be seen from the photo some of the back went through @ 3.85 and some @ 3.8 which I did not want to. Ok im only using £2 stakes so no harm done but would be different story if using £100. I have looked through another 7 trades and 2 others have similar issues. Help please. Thanks. p.s im new to bet angel so im not 100% with it all.
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6thSense
Bet Angel
Bet Angel
Posts: 375
Joined: Fri Nov 30, 2012 5:02 pm

What does the log entry say for this bet?

See here for directions how to retrieve your log.

http://www.betangel.com/user-guide/the_log_file.html
mindiawl
Posts: 125
Joined: Fri Jan 17, 2014 8:46 pm

Hi, thanks for answering, here is the log,have i got something ticked in the settings when i should not have?

17/01/2014 19:45:44: £ 2 Back bet placed on Woodford County at 3.8. Fully matched at 3.85. Ref: xxxxxxxx ( Fill or kill bet with 10 seconds delay. Offsetting by 1 ticks. )

17/01/2014 19:45:44: £ 2 Lay bet placed on Woodford County at 3.8. Entirely unmatched when it initially reached the market.
LinusP
Posts: 1873
Joined: Mon Jul 02, 2012 10:45 pm

mindiawl wrote:Hi, thanks for answering, here is the log,have i got something ticked in the settings when i should not have?

17/01/2014 19:45:44: £ 2 Back bet placed on Woodford County at 3.8. Fully matched at 3.85. Ref: xxxxxxxx ( Fill or kill bet with 10 seconds delay. Offsetting by 1 ticks. )

17/01/2014 19:45:44: £ 2 Lay bet placed on Woodford County at 3.8. Entirely unmatched when it initially reached the market.
Where you using the ladder interface? If so you probably clicked the wrong side, to switch the sides make sure you have 'force open' set to 'reverse'
mindiawl
Posts: 125
Joined: Fri Jan 17, 2014 8:46 pm

No was using one click, please see new photo and see settings at top left.All i was doing was clicking on a back price and then it automatically puts a lay 1 tick below, so it was all automated.
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Euler
Posts: 24816
Joined: Wed Nov 10, 2010 1:39 pm
Location: Bet Angel HQ

mindiawl wrote:Hi, thanks for answering, here is the log,have i got something ticked in the settings when i should not have?

17/01/2014 19:45:44: £ 2 Back bet placed on Woodford County at 3.8. Fully matched at 3.85. Ref: xxxxxxxx ( Fill or kill bet with 10 seconds delay. Offsetting by 1 ticks. )

17/01/2014 19:45:44: £ 2 Lay bet placed on Woodford County at 3.8. Entirely unmatched when it initially reached the market.

Looks like Bet Angel has done exactly as you instructed it? It partially matched at 3.85 so it offset against that value.
mindiawl
Posts: 125
Joined: Fri Jan 17, 2014 8:46 pm

I see, so what do i need to do for it to not do this? As in if i want to back @ 3.85 and lay @ 3.8, how do i stop it from splitting the back of 3.85 in to 3 different odds? Is there something i need to untick? Or what have i got ticked to tell it "if cant fulfil at 3.85 then take rest @ 3.8"??
mindiawl
Posts: 125
Joined: Fri Jan 17, 2014 8:46 pm

sorry what does offset against the value mean please?
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Euler
Posts: 24816
Joined: Wed Nov 10, 2010 1:39 pm
Location: Bet Angel HQ

http://www.betangel.com/user-guide/offsetting.html

If you change the batch settings it will mix and match the prices it offset's against but on this occasion because it detected 3.85 as the first fill is used that.
mindiawl
Posts: 125
Joined: Fri Jan 17, 2014 8:46 pm

Sorry don't understand
mindiawl
Posts: 125
Joined: Fri Jan 17, 2014 8:46 pm

How do I get it to not do that and only to back at the price selected?
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Euler
Posts: 24816
Joined: Wed Nov 10, 2010 1:39 pm
Location: Bet Angel HQ

The exchange mechanism on Betfair will always try and match you at better odds.
mindiawl
Posts: 125
Joined: Fri Jan 17, 2014 8:46 pm

I understand that but this time it did the opposite . Please see photo i asked for a back of £2 @ 3.85 but it actually only backed £1.81 @ 3.85 then did the other 19p @3.8. I did not want 3.8 as a back at all hence the question. comfused.
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